How long does it take to process and ship the products?

Processing time is 3-5 business days after receiving your payment. As soon as the package is ready and delivered to the post office, the delivery time may fluctuate between 5 and 30 business days after processing. Remember during the Christmas season, postal mail may experience delays.

How long do I have to return a product?

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as you received it, unworn and unworn, with tags and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, you can contact us at adelisestore46@gmail.com Please note that returns must be sent to the following address: PO Box #666 Mercedita Puerto Rico 00715

If your return is accepted, we will send you instructions. Items returned to us without first requesting a return will not be accepted.

What happens if I enter the address wrong?

Adelise Store is not responsible for orders due to incorrect or erroneous addresses provided by customers, insufficient information as entered by the customer. Please make sure the postal address is correct before confirming the order. If a particular situation occurs, you can contact us by email adelisestore46@gmail.com

Shipping locations?

United States and Puerto Rico

Do you deliver the product?

At the moment we deliver only in Ponce, Juana Diaz, Santa Isabel, Coamo, Peñuelas Guayanilla and Yauco.

Where can I contact you?

Email: adelisestore46@gmail.com

PO BOX #666

Mercedita PR 00715-0666